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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cory Elsen

Cory Elsen

July 29, 2026

5  out of  5
rating by Cory Elsen
"Great customer service since we made the switch. Brandi has been awesome."
We responded:
"Hi Cory, thanks so much for your kind review! We’re thrilled to hear you’ve had a great experience since making the switch, and we’re especially happy Brandy has been awesome. We appreciate your business—please don’t hesitate to reach out if we can help with anything."
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Becki Taylor

July 17, 2026

5  out of  5
rating by Becki Taylor
"I have been a State Garm customer for a number of years. I have lived in different communities and had different agents. I am going to say in all honesty that the Wayne Voss State Farm Agency is absolutely the best insurance agency I have ever worked with. The staff at the agency has been extremely accommodating with all of my insurance needs. This includes my car insurance and my rental insurance polo. If you are looking for an Agent that cares sbout their customers I would highly recommend the Wayne Voss Agency here in Hays Kansas. Thank you Brandy Ridgway for all you do."
We responded:
"Hi Becki! Thank you so much for your wonderful review. We’re truly honored to hear that our agency is absolutely the best insurance agency you’ve worked with—especially after having other great agents in different communities over the years.

It means a lot that you found our staff extremely accommodating with all of your insurance needs, including your car insurance and rental insurance. And we’ll be sure to pass along your kind words to Brandy Ridgway—thank you! We’re grateful for your trust and your recommendation to others. 😊"
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Ashley Wetzel

July 17, 2026

5  out of  5
rating by Ashley Wetzel
"Brandy was able to save us so much money by switching to Wayne Voss. They are always extremely helpful and very polite when we go in! They are also always willing to answer any question and help explain it in ways that you can understand. We would recommend them to everyone!"
We responded:
"Hi Ashley—thank you so much for your review! We’re thrilled that Brandy was able to save you so much money by switching to our agency and we really appreciate your kind words. It means a lot to hear that our team is always extremely helpful and very polite, and that they’re willing to answer your questions and explain things in a way that’s easy to understand.

We truly appreciate your recommendation—thank you! "
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Nanette Fitzhugh

July 17, 2026

5  out of  5
rating by Nanette Fitzhugh
"Very happy with our choice to have Wayne Voss as our insurance agent. The Office Staff is fantastic, honest, knowledgeable, and trustworthy. They saved us a lot of money with more coverage!
WIN-WIN! If I could… I would give 5 ⭐️ plus!"
We responded:
"Nanette, thank you so much for the WIN-WIN review! We’re thrilled you chose our agency and that you’re very happy with the outcome—especially with the great price and the fact that you were able to get more coverage for less. We’ll be sure to share your feedback with our team, and we’re grateful for your trust across your insurance needs."
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Jeff Peace

December 27, 2025

5  out of  5
rating by Jeff Peace
"Jes did a wonderful job in finding a far better deal for me in Home and Auto insurance. It truly help me out a lot."
We responded:
"Thank you, Jeff, for the review. We appreciate it!"
Profile photo of Megan Cole

Megan Cole

December 1, 2025

5  out of  5
rating by Megan Cole
"I recently worked with Abby at State Farm on a transaction for one of our clients, and she was exceptional every step of the way. She responded promptly to our questions, handled everything with patience, and made the entire process smooth and stress-free. I’m incredibly grateful for her kindness and professionalism. I highly recommend Abby—she truly goes above and beyond!"
We responded:
"Hi Megan, Thank you so much for your kind and thoughtful review! We're thrilled to hear that Abby provided great service and made the process smooth and stress-free for you and your client. We truly appreciate your recommendation and will be sure to share your feedback with Abby. She has been an asset to our team and it's always our goal to go above and beyond for our clients."
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Andrew Baird

October 8, 2025

5  out of  5
rating by Andrew Baird
"State Farm has been very good to me and my family. The Agents who’ve been helping me with questions, accidents and any other things that come up are very professional and helpful. Thank you for the great service!"
We responded:
"Andrew, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Christy Conner

October 2, 2025

5  out of  5
rating by Christy Conner
"Always friendly service and follow ups with any questions I have, updating my policy with a move and they not only made it easy but reached out to offer advice on how to customize my policy better with my new situation!
Then when I was dealing with a claim and a totaled car, Brandy was a doll to work with and helped me get insurance in place for a new vehicle on the fly when I was buying a vehicle from out of state! Can’t recommend this team more, they make the, not-so-fun job, of dealing with an insurance claim so much easier with the friendliest service!"
We responded:
"Christy, we’re sorry you had to deal with the challenges of a claim, but our goal is always to make the process as smooth and stress-free as possible. We’re happy that Brandy was able to assist you, and we truly appreciate your trust in our agency as a loyal customer. Thank you for the 5-star review! Please don’t hesitate to contact us anytime."
Profile photo of Shawna Noller

Shawna Noller

March 15, 2025

5  out of  5
rating by Shawna Noller
"I can’t say enough great things about Wayne and his team! They made the entire insurance process so easy and stress-free. They took the time to explain my options clearly, ensuring I felt confident in my decisions. Their professionalism, knowledge, and dedication to customer service truly stand out. I highly recommend Wayne Voss Agency to anyone looking for reliable and trustworthy insurance support."
We responded:
"Thank you, Shawna, for the review. We are proud to serve you and your family. "
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Layne Miller

February 19, 2025

5  out of  5
rating by Layne Miller
"Wayne and Brandy are always extremely helpful and thorough when explaining the exact coverage you need! It is a very knowledgeable and personable staff that make customer service one of their top priorities."
We responded:
"We’re honored by your positive feedback Layne! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Tiffany LeSage

Tiffany LeSage

January 8, 2024

5  out of  5
rating by Tiffany LeSage
"Ashley with Wayne Voss- State Farm was super helpful in getting us insurance coverage."
We responded:
"Thank you, Tiffany, for the review. We appreciate your business!"
Profile photo of Susan Kepka

Susan Kepka

December 28, 2023

5  out of  5
rating by Susan Kepka
"Wayne and his staff are so friendly and helpful! Highly recommend!!"
We responded:
"Thank you Susan. You always bring a smile to our face & it is a joy to serve your auto insurance needs!"
Profile photo of Mercy Nduta

Mercy Nduta

December 6, 2023

5  out of  5
rating by Mercy Nduta
"They are very fast to respond, this is all that matters"
We responded:
"Thank you so much for your review, Mercy! We are happy to hear we were able to assist you in a timely fashion. Looking forward to speaking with you again in the near future :) - Wayne & team"
Profile photo of Olivia

Olivia

November 20, 2023

5  out of  5
rating by Olivia
"Wayne Voss’ State Farm Insurance Agent is wonderful. Brandy Ridgway helped my husband and I set up renters for the first time. She was so friendly and extremely helpful. The process was seamless and we are confident in the company! Highly recommend!"
We responded:
"Olivia, thank you for your review! We look forward to working with you and your family in the future!"
Profile photo of Donovan Heard

Donovan Heard

November 1, 2023

5  out of  5
rating by Donovan Heard
"Wayne Voss and his team are great! I worked with Ashley and she was super helpful in getting me set up on insurance!"
We responded:
"You were awesome to work with, Donovan! Looking forward to working with you again soon."
Profile photo of Anna Asantewaa

Anna Asantewaa

October 31, 2023

5  out of  5
rating by Anna Asantewaa
"Fun staff!"
We responded:
"Thank you, Anna! We love to have fun at the Wayne Voss Agency & are so happy to hear you enjoyed your time with us. Looking forward to seeing you here again in the future! - Wayne & team"
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Stephanie Lang

October 31, 2023

5  out of  5
rating by Stephanie Lang
"You guys are great. Thanks."
We responded:
"Stephanie, it was so good to see you and your family out on the plaza yesterday! We hope you all enjoyed joining us for this year & hope to see you here again next time. - Wayne & team"
Profile photo of Sierra Christopher

Sierra Christopher

October 31, 2023

5  out of  5
rating by Sierra Christopher
"Great event"
We responded:
"Thank you, Sierra! Happy to hear you enjoyed our annual plaza event. Looking forward to seeing you again next time - Wayne & team"
Profile photo of Jenny Hemphill

Jenny Hemphill

October 31, 2023

5  out of  5
rating by Jenny Hemphill
"Staff is super awesome & helpful!"
We responded:
"Jenny, we think YOU are super awesome & we truly appreciate you taking the time to leave us this AWESOME review :) - Wayne & team"
Profile photo of Katelyn Johannes

Katelyn Johannes

October 31, 2023

5  out of  5
rating by Katelyn Johannes
"Family friendly place!!"
We responded:
"Thank you, Katelyn! We always love to see families from our community out and enjoying their time on our plaza. Looking forward to doing it again soon! - Wayne & team"
Profile photo of Garrett Rupp

Garrett Rupp

October 31, 2023

5  out of  5
rating by Garrett Rupp
"Great service, friendly people!"
We responded:
"Thank you, Garrett! We strive to provide our customers and guests with the best service possible every single day. Looking forward to having you back at the plaza again in the future! - Wayne & team"
Profile photo of Justine Rigby

Justine Rigby

October 31, 2023

5  out of  5
rating by Justine Rigby
"Loved the State Farm bear!"
We responded:
"Our "Good Neighbear" is always here to help put a smile on our customer's faces. So happy you stop by to hang out with us all on the plaza yesterday, Justine! Look forward to having you back again in the future. - Wayne & team"
Profile photo of Molly Walters

Molly Walters

October 31, 2023

5  out of  5
rating by Molly Walters
"Friends staff"
We responded:
"Thank you, Molly! Your kind words mean a lot to us & we appreciate you taking time to leave us a review :D - Wayne & team"
Profile photo of Andy Smith

Andy Smith

October 31, 2023

5  out of  5
rating by Andy Smith
"Friends staff"
We responded:
"Thanks, Andy! Looking forward to seeing you again in the future :) - Wayne & team"
Profile photo of kacey dannels

kacey dannels

October 31, 2023

5  out of  5
rating by kacey dannels
"Friendly staff"
We responded:
"Our staff enjoyed having the opportunity to serve you, Kacey. Thank you so much for your review!"